To all the staff that was working between 7pm and 10pm on November 3rd,2017. Thank you. I am so grateful for the assistance you provided I could rant for days. Geek Squad, you brought me to tears with overwhelming gratefulness. To the young man that was moving to Texas Ah! Wisconsin lost a good one. Hope you return home to WI soon. Real customer service, in person customer service, genuine customer service was delivered. Thank you gentlemen.
I like going to best buy! Any best buy! It just happens to be 1 of 2 I know that is close to me and I can't say anything wrong with their service and selection of products they have in stock.
I'm a tough customer to crack. I'm very mission driven and know what I want kinda person. Caleb....was a star! In two seconds had me melted and listening to his alternatives which ended up being perfect for us. Caleb you have amazing customer service skills. Keep up the good work
This Best Buy has a smaller selection than a lot of locations. On the positive side the sales staff is friendly and doesn't pressure you. I used to avoid a Best Buy where I lived before because of their hard sell tactics. I wish all the locations were run like this one. The pics below are of the store gearing up for Black Friday.
I unexpectedly needed to replace a computer with tons of important documents on it. Needless to say, I was stressed out and ready for the worst. Dino was AMAZING at helping me determine the problem with my machine, help me find a good fit for a new machine and made the process of transferring all my data smooth and easy. He gave me an estimate of when it would be ready and it was done sooner! All the while he was understanding, friendly and pleasant. Theresa helped me get Microsoft office set up and was extremely friendly and pleasant to work with when I picked up the new machine. All around excellent first experience with Geek Squad. Thank you guys!
Best Buy is a US Electronics Store based in Janesville, Wisconsin. Best Buy is located at 2850 Deerfield Dr, Janesville, WI 53546, USA.
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