The facility is a very nice place. The staff is not. They were unprepared and unprofessional. They set aside the first hour of a viewing for family only. I arrived with 25 minutes of that time left. I was TOLD, not asked, to sign the guest register and was told I could go in soon. Never asked me if I was family or a friend! Just assumed I was a friend! I simply walked in, past her, since it was my Uncle's funeral. They did offer cold bottles of water and a couple of sodas. It was in a mini fridge, like what you have in a hotel. When I asked if they had anymore water for some elderly relatives, she asked if I got them from the fridge. I told her I had at which point she told me there was no more. No apology, no offer to get more from a gas station or store...just...No, that's all we have. Very poor job of dealing with family and friends of the deceased. They did do a rather good job on my Uncle, which is the only reason for 2 stars. I get that it's a funeral home... but they need to realize, YOU DO WORK WITH THE LIVING AS WELL!
Henke-Clarson have taken care of the final arrangements for both my brother, in 2005 and my dad, in 2017. I am very happy with their service and their attention to detail. In as much as a funeral home can make a the passing of a loved one easier, they did so. I recommend them.
Henke Clarson Funeral Home is a US Funeral Home based in Janesville, Wisconsin. Henke Clarson Funeral Home is located at 1010 N Wright Rd, Janesville, WI 53546, USA.
Please contact with Henke Clarson Funeral Home using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Henke Clarson Funeral Home opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Funeral Home in Janesville