I did not have to wait long but the staff person I spoke to at the window was intimidating. Heaven forbid you should not know exactly what you want and need to ask a question. She did give me the info I needed but I felt terrible when I left.
Amazing! I was expecting about an hour and was in and out in five minutes! There was me and about three other people at 330 on Friday. The friendly security guard said there was about 150 people that morning and still only about an hour wait. I was pleasantly surprised!
Just called to make an appointment and got a message that I need to call back because everyone is busy and then was cut off from my call. Have been trying for two years to clear up an issue, have been told several times that it will be taken care of and now have received another letter that they will not be paying this month!!!!!!!!!!!!
I had an appointment but still Waited 25 min. Baby started fussing. I tried to feed her cheerios. I was told no food in the building. I went outside to nurse her and took a new number when I came back because I'm sure they called while I was out. Waited longer and was finally called and told to wait again. Needed to change my child but there is no changing station so I had to change her out in the waiting room in front of everyone on hard plastic chairs. The lady at the desk was very nice (the two stars are for her) and helped us a lot. I hope I never have to go back.
The gentleman that helped us was very nice, patient, thorough and thoughtful. A phone conversation previous to the visit went well also. (Call, make sure of what you need before you go in, right?) However, there is a woman working there with no patience, who attempts to rule from her position of pseudo power behind her little window. She has long brown hair and glasses. It's actually pretty laughable...how unpleasant she is right from the get go, having no knowledge of you or your needs. The poor thing. I assume the security guard is there to deescalate her interactions. If she calls your number...get a new number.
Social Security Administration is a US Local Government Office based in Janesville, Wisconsin. Social Security Administration is located at 222 N Academy St, Janesville, WI 53548, USA.
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